Privacy Policy
Effective date: November 2, 2026
This Privacy Policy explains how PawToday ("we", "our", or "the app"), provided by BrightInside, handles information when you use our Android pet medication management application and related scanning services.
1. Information you provide
You may enter pet names, profiles, photos, medication names, schedules, dosage records, and notes. Images of medication packaging or veterinary labels that you choose to scan may include pet names, veterinary practice information, prescription details, or personal information visible in the image. Please cover unnecessary identifying details before submitting images.
2. Information on your device
The app is designed to maintain pet profiles, medication records, reminders, and dose history on your device. The app may access camera images or photos you select for scanning and pet profiles. Data stored on your device can generally be removed by deleting records in the app or clearing its app storage. Device backups may be governed by your Android settings and backup provider.
3. AI scanning and third-party processing
When you initiate AI scanning, PawToday transmits the images you submit to the PawToday scanning service, which forwards image content to OpenAI's API for analysis. The service may process information visible on those images to return medication-label information. OpenAI is a third-party service provider for this feature. Its handling of API data is subject to its applicable service terms and privacy practices. Do not submit information you do not want processed by this service.
The app may also retrieve veterinary medication records, product-label images, and drug-information links from PawToday's services and other reference sources, including DailyMed. AI output may be inaccurate; confirm medication details with the original label and your veterinarian.
4. Technical information and scan usage
To operate scanning, apply usage limits, and protect the service against abuse, our server processes installation identifiers and IP addresses and generates cryptographic hashes of those identifiers. The scanning backend uses SQLite databases to track scan usage and request identifiers, including request timestamps or dates. Standard web-hosting and security systems may also process connection information such as IP addresses and request metadata.
5. Permissions
Depending on your Android version and which features you use, PawToday may request camera, photo/media, and notification permissions. Camera and media permissions support selected images and scanning; notification permission supports reminders. You can manage permissions in Android settings.
6. Sharing and disclosure
Submitted scan images are transferred to OpenAI for the scanning feature you request. Hosting and infrastructure providers may process technical information necessary to operate and secure our services. We do not describe such transfers as sales of personal information. Additional data practices of third-party libraries included in the Android app, if any, are governed by their applicable terms and must be considered alongside this policy.
7. Retention and deletion
Pet medication records stored locally remain subject to the app's deletion controls, Android app storage, and applicable backup settings. Our server maintains scan-usage records for operational purposes. Retention periods for server-side usage records and third-party scan processing may vary based on service configuration and applicable provider policies; we do not promise immediate deletion of transmitted images. To request information about data deletion or retention, contact us using the address below. We will review requests in light of the information we control and applicable requirements.
8. Security
We use HTTPS for our public website and scanning service endpoints and apply technical measures to protect service access. No method of internet transmission or electronic storage is completely secure.
9. Children
PawToday is intended for people managing pet care and is not directed to children. If you believe a child has submitted personal information to our service, contact us.
10. Updates
We may revise this policy as features, service providers, or data practices change. The updated policy will be posted at this address with a new effective date.
11. Contact and privacy requests
For privacy questions, data requests, or deletion assistance, email [email protected] or visit BrightInside Support. Please identify PawToday in your message and avoid including sensitive images in your initial email.